How many times have you filled out a paper survey at the end of an event or conference session only to wonder if your feedback would ever be read? And that’s assuming all those paper surveys make it back to the event organizers along with the conference signs, left-over logo gear, media equipment, lost and found goodies… You get the picture.
So next time you’re in charge of an event, or get roped in to help put one on, skip the manual collating of session feedback and get right to the insights by using an online session feedback survey. Most conference centers and event facilities have wireless access these days and most conference attendees will have their laptop or smart phone with them. Presenters can simply share the feedback survey URL with attendees at the end of their session instead of passing out paper forms. In addition to being able to see results right away, you’ll also be able to easily compare feedback across different presenters or different times of day the session was offered. You may learn that some topics are best served before lunch.
Embedded here is a short, ten question Event Session Feedback Survey that you can adapt, customize, and add to for your next event.
Create your free online surveys with SurveyMonkey, the world’s leading questionnaire tool.
Don, Jan 14, 2011
I work for a non-profit that offers 2-3 webinars per month to our customers. We use SurveyMonkey for collecting RSVPs because it allows the customers to easily select the webinar session they wish to attend.
After each webinar is held, we simply refer back to the RSVP survey when we send out our evaluation forms.
And, we use question logic to ask different based on whether or not the customer actually attended the session that they RSVP’ed for. (For those the RSVP’ed, but didn’t attend, we want to find out why they didn’t.)
Keeping it all in SurveyMonkey makes it really easy.
Anne R, Jan 14, 2011
Don–thanks so much for sharing how you’re using SurveyMonkey. It’s great how you’re connecting your post-event feedback back to the original RSVP survey. Definitely let us know if you have suggestions for improvements.
Deitra, Apr 25, 2013
Don – thanks for sharing. What questions do you include in the survey asking people why they didn’t attend? I’m trying to build this type of survey; however, I’m unsure how to word it professionally so that I doesn’t come across the wrong way. Thanks!
Sallie Halfacre, May 25, 2011
Excellent read. I just passed this onto a buddy who was doing some research on that. He just bought me lunch as I found it for him! So let me rephrase: Thanx for lunch!
Anne R, May 26, 2011
Hi Sallie–that is awesome! We love that you got a free lunch because of this post. Next goal…how do we get you a free dinner?! Feel free to suggest topics
sadhana, Apr 20, 2013
I like this blog
Kayte K, Apr 22, 2013
Awesome to hear, Sadhana- thank you. If you ever need help with any of your survey projects, just let us know!