Did you know that SurveyMonkey is now available in 13 languages? We just added Korean to the list last week. To view our site in another language, click on the “Language” drop down in our footer.
In addition to English, you can access the SurveyMonkey site in: Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Spanish, and Swedish.
We also offer customer service in French, German, Italian, Japanese, Korean, Spanish and Portuguese. Our customer service agents are native speakers of their language, and are available to assist you in your local time zone.
New currencies and templates.
In addition to offering our site and customer service in other languages, if you upgrade to one of our professional plans, we now accept payment in 21 different currencies. For our European customers, we have added several new payment methods as well. Finally, we have modified our survey templates so that they are more culturally appropriate for each country. For example, while it is entirely acceptable to ask employees in the United States to rate the competence of their manager, this question would be frowned upon in many other countries.
Since SurveyMonkey was founded in 1999, about half of our customers have been located outside the United States. Customers have been creating their own surveys in many languages for some time, so we wanted to provide our own site features and functionality in as many languages as possible. Now that we are speaking with more and more of our customers in their own language, we are excited to see new customers finding us in Europe, South America and Asia. Brazil is one of our fastest growing countries, and we have more customers per capita in Singapore than anywhere else.
Global decision making.
Around the globe, people turn to SurveyMonkey to engage with their audiences and inform their decision making process. The subject matter of surveys range from personal curiosity (“who will win tonight’s football game?”), to festive (“where should we host the company party?”), to functional (“how can we improve our service for you?”) to the formidable (“what are the most promising new sources for renewable energy?”). We are excited to grow our site and service worldwide and help customers make great decisions, in any language.
Have friends or colleagues who would be interested in using SurveyMonkey in another language? Please let them know that SurveyMonkey is available in 13 languages. Have a language you’d like to see SurveyMonkey launch in? Let us know in the comments below.
Minna King is SurveyMonkey’s VP of International. Minna specializes in taking US Internet companies international, has worked in eight countries, and is fluent in several European languages.
Sicco Jan, Feb 22, 2011
Wouldn’t it be nice if we could revive some old languages?
For instance for
- the scientific (and RC) audience: Latin
- world-peace and unity: Esperanto
I do not speak both, so I have no business interest in suggesting them
cloningan, Jun 3, 2011
that’s great for more languanges
Pingback: SurveyMonkey Surveys Now Speak 55 Languages | SurveyMonkey Blog
Debs, Oct 26, 2011
Is there a reason why each time I visit Survey Monkey in the last few days it appears in a different language?! English used to be just fine, yesterday I got Dutch or something and today I think it’s Chinese?!
Yana, Nov 3, 2011
Don’t overlook a huge Russian speaking market of 15 former Soviet Union republics I can help to transform SM into Russian language.
Bennett P, Nov 4, 2011
Yana – Very good point. It’s coming very very soon! Thanks for your feedback.
Jannie, Feb 4, 2012
Hello All
Why does SurveyMonkey ignore the multi-lingual situation in Switzerland? I’ve been a member of your services for one year now (for dissertation reasons only) and I now wish to stop paying for a service I don’t need anymore!
What a pain! You only speak German to me and I can’t stop my payment which I thought I only contracted for 1 year!
Can you please stop my payment immediatley, now? THANKS a lot.
Hanna J, Apr 4, 2012
Hi Jannie – Please send us an email at billing@surveymonkey.com. We’ll get you taken care of!
leo, Jul 26, 2012
Hello! In Romania you heard? Netherlands and Denmark together are smaller than Romania, so that surface, as well as novel populatie.Un lives on $ 200 / month … such opurtunitate would be successful in Romania.
Eric, Feb 14, 2013
Why am I redirected to the Dutch page of SurveyMonkey today? Doesn’t seem to be any way to “force” it to go the English version? Happens to others in my office, and with Firefox and Explorer. ???
Kayte K, Feb 14, 2013
Hi Eric, have you already sent a note to support@surveymonkey.com? Let us know if you need additional help!
Hanna J, Feb 22, 2012
Hi Jannie – So sorry you’re having trouble! Can you send us an email at support@surveymonkey.com? We’ll get you taken care of! Thanks.