Surveys and email marketing go hand in hand. Now, two of your favorite online primates, SurveyMonkey and MailChimp are holding hands to make life easier for all. With the launch of our API integration, you can easily populate a MailChimp email campaign with a SurveyMonkey survey for fast, reliable responses from your email list.
As you create an email campaign in MailChimp, select one of SurveyMonkey’s templates during Step 3 of the Campaign Builder process. There are three pre-designed templates for you to choose from–you can further customize them to meet your needs.
The first time through, you’ll be prompted to authorize MailChimp to connect with your SurveyMonkey account.
This lets MailChimp find the relevant survey to include in your email template.
After you have given MailChimp permission to access the surveys within your SurveyMonkey account, you will be prompted to select which survey to include in your email campaign.
Your survey will now be connected to your email template so that response data coming back in to your survey can be automatically connected to all the other great data in MailChimp on who opened your emails, who clicked, who forwarded, and who loves you. As our friends at MailChimp like to say, “Eep! Eep!” which in simian speak is, “this is fabulous!”
If you don’t already have a MailChimp account, get started here. And while you’re there, check out this awesome and detailed post from Ben at MailChimp with step-by-step instructions from the MailChimp side (and a cool diagram that includes monkeys holding hands. Awww, so cute!).
We’d love to hear how you use this new integration to help take your emails and surveys to the next level. Please share your examples and stories in the comments below.
Helen, Jul 21, 2011
Hooray! Two of my favourite services geting together. Looking forward to using this in the future!
Mei ren yu, Jul 21, 2011
Nice
Ashley, Aug 5, 2011
I enjoy using both services, but if i connect them will anyone who uses SurveyMonkey have access to my MailChimp as well?
Sam Pfanstiel, Aug 5, 2011
Awesome! If only all primates got along so well.
Or is this…. wait a minute… this is the beginning of the Rise, isn’t it? YOU MANIACS! YOU MASHED IT UP! OH, DARN YOU! GOSH DARN YOU ALL TO HECK!
Jon Harvell, Aug 8, 2011
Hi Kate, all sounds really helpful and interesting for future projects! One question I do have is whether or not you will be able to see who exactly has said what. The company I work for, Project::4, is an events agency, and we are interested in using surveys for feedback purposes after events. If people give feedback, we often would like to contact them in order to communicate further about their concerns/problems/issues/likes/dislikes etc. Will this be possible or are responses anonymous?
Many thanks
Jon Harvell
Azhagarasan Annadorai, Aug 16, 2011
is this integration possible with basic/free account?
Anne R, Aug 17, 2011
Hi Azhagarasan–Yes, integration is possible with our Basic/free plan. We’d love to hear how you end up using both tools together!
Nasser Munyagwa, Aug 17, 2011
Hi Survey wizards, It’s not too long when I first heard of Survey monkey and that was when I was going for a TOT(2months ago). The facilitator sent us an online form with a batch of questions. Amazingly, I could not edit any thing!!!!!!Eeeh!!!
Do you know what I mean?? It looked as hard as chasing a visa to Heaven- alive but U guys are making it as simple as eating “matooke”-(Banana).
Big up to you.. I still need your help
Anne R, Aug 17, 2011
Hi Nasser–it’s definitely our goal to make it as easy as possible. Feel free to email us at support@surveymonkey.com for help at any time.
Sourav Sen, Aug 17, 2011
Hooray! Two of my favourite services geting together. Looking forward to using this in the future!
Cindy Reiter, Aug 17, 2011
Is mailchimp included as a service in the “Free” version of SurveyMonkey or only if you pay a fee for the advanced version of SurveyMonkey? I only have the free SurveyMonkey.
Anne R, Aug 17, 2011
Hi Cindy–Yes, MailChimp integration is included with our free plan. Let us know if you need more information!
Lucy Miller, Aug 17, 2011
This is freaking awesome addition! I am excited!
Kamran, Aug 17, 2011
I have a gold account with SurveyMonkey. Is there an additional fee charged for using this new integrated feature (MailChimp) on my existing account?
Dr.KRO
Anne R, Aug 19, 2011
Hi Kamran–there is no additional cost to integrate with MailChimp! Enjoy using it and let us know what you do.
odaro, Aug 20, 2011
Having an account with mailchimp does it need extra cost
Anne R, Aug 22, 2011
Hi Odara–no extra cost to integrate!
Terri, Aug 22, 2011
Thanks so much for adding this feature. It just gets better and better.
Pingback: Simian Synergy—A MailChimp + SurveyMonkey Update | SurveyMonkey Blog
Alexander David, Oct 14, 2011
Thanks so much for adding this feature. It just gets better and better.
Christina, Jan 30, 2012
I would like to feature the survey on my website and anyone that enters would have their email address automatically entered to MailChimp. Is that a possibility?
Thanks!
Bennett P, Jan 30, 2012
CHristina -
Thanks for your comment. This is a great idea. Unfortunately, it’s not an option that exists right now, but it’s an integration that is on the team’s radar. We’ll keep you posted as more MailChimp features are rolled out.
malonegerald, Jun 18, 2012
Good business idea ! I would be happy to work with this team.. but .. I have’nt money to invest in this business. ..Certainly in the future …
Hanna J, Jun 19, 2012
Hi Gerald – Thanks for your comment! We appreciate the support. Blog love is another great form of investment in our book! Thanks.
Paul, Jul 20, 2012
If you send to a list of emails imported into SurveyMonkey, you can later resend to everyone who hasn’t responded yet. Is there a way to do that if you use Mailchimp?
Bennett P, Jul 25, 2012
Hi Paul –
The answer your particular question is – yes, you can do that with MailChimp. To find out how, visit this link: http://kb.mailchimp.com/article/reading-your-surveymonkey-report/To find out how, visit this link: http://kb.mailchimp.com/article/reading-your-surveymonkey-report/
http://www.playedonline.com, Jan 16, 2013
This excellent website truly has all of the information I wanted about this subject and didn’t know who to ask.
Kayte K, Jan 16, 2013
Hi there, thanks very much for the kind words and for the feedback! Let us know if you ever have any questions and happy surveying.
facebook Login, Jan 26, 2013
Howdy! Would you mind if I share your blog with my facebook group?
There’s a lot of people that I think would really appreciate your content. Please let me know. Thanks
Kayte K, Jan 27, 2013
Absolutely, please do! Let us know if you have any questions at all. You can also check us out on Linkedin, Google+ and Slideshare.
Facebook Credits for Free, Feb 3, 2013
I blog often and I genuinely appreciate your information.
Your article has really peaked my interest. I’m going to bookmark your blog and keep checking for new information about once a week. I subscribed to your Feed as well.
Kayte K, Feb 4, 2013
Great to hear! Thanks for subscribing to us and let us know if you ever need any help with anything.
Jimmy, Feb 4, 2013
Does Survey Monkey harvest email addresses that I use from my current account list? This is something I do not wish to share.
Kayte K, Feb 5, 2013
Hi Jimmy, thanks for the question and don’t worry, we do not harvest email addresses!
Mica, Feb 12, 2013
Hi SurveyMonkey,
I have gone through the step described in the article you mention above, and looked at a couple of youtube videos, but the integration isn’t working for me. I have created the study, then created the campaign, the used a SurveyMonkey template, connected it and clicked on the study I wanted to use, but instead of importing that study, the content doesn’t change from the “Company X” and “We need your feedback” content. I don’t know why the 2 are not synching?
Thanks, Mica
Kayte K, Feb 13, 2013
Hi Mica! We’re sorry this doesn’t seem to be working for you and we definitely want to help out. If you haven’t already, you might want to reach out to MailChimp’s Support at: http://kb.mailchimp.com/home
In the meantime, another link from our Help Center that may help you as well: http://help.surveymonkey.com/articles/en_US/kb/Can-I-send-a-survey-URL-through-a-MailChimp-campaign
Janet Walker, Feb 24, 2013
Great feature but having a big problem. Used it and got my MailChimp newsletter ready to go then realized I had selected the wrong survey. Went back to re-do but it cannot find my survey now. Have looked in help for answers but no luck. Any ideas what to try?
Kayte K, Feb 26, 2013
Hi Janet! If you could kindly send us a note to support@surveymonkey.com with the email address attached to your SurveyMonkey account, we can take a look for you!
horoscopo chino, Feb 28, 2013
Wow, incredible weblog layout! How long have you ever been blogging
for? you made blogging glance easy. The whole glance of
your web site is fantastic, let alone the content!
Kayte K, Mar 1, 2013
Thanks for the support and for reading! Let us know if you ever have any questions for your next survey project!
atrais kredits, Apr 22, 2013
Good idea, I would like to work with this team.
I like Mailchimp, it’s the best.
Best,
Atrais
Kayte K, Apr 22, 2013
Thanks for reading! Don’t forget to check our Jobs page if you’re on the hunt for a new gig: http://www.surveymonkey.com/mp/jobs/