August 2012 Archives | SurveyMonkey Blog

Archive for August, 2012

Online Bookseller Uses Surveys to Create Virtual Bookshop Assistant

Inpress Logo

At Inpress, it’s our mission to build the United Kingdom’s largest online store of artisan, literary books and magazines, and make them all available to anyone, anywhere in the world.

We stock over 4,000 books, pamphlets and magazines – from …

Continue reading →

Mobile Payment Systems and Their Rise in Popularity

Mobile Phone Payments

Yesterday, our chief monkey, Dave Goldberg, appeared on Bloomberg West with Emily Chang in our monthly segment, SurveyMonkey Shakedown. This month’s survey focused on mobile payment systems–addressing their rise in popularity, concerns the public has about security, and comparing convenience …

Continue reading →

Supercharge Your Social Media with SurveyMonkey!

Social media conversations

Here at SurveyMonkey, we like to think of surveys as a conversation. There’s a dialog that occurs between survey creators and takers—providing unique insights and valuable information. So, it makes sense we’re seeing increasing numbers of you starting these “conversations” …

Continue reading →

Gathering Consumer Reactions to Microsoft’s New Logo

Microsoft Logos

On August 23rd, 2012, tech giant Microsoft simultaneously announced and unveiled its shiny new logo. Unchanged for the past 25 years, the new logo has stirred up a great deal of discussion. The blogs, press, and forums are all debating …

Continue reading →

Listening and Learning: Insights from an UX Designer (and Occasional Pirate)

Mike D

Meet Mike. In his free time, he likes to sail the high seas and search for hidden treasure, but when he takes his pirate hat off, he’s a member of the User Experience (UX) team here at SurveyMonkey.

As he …

Continue reading →

Innovative Writer Services Company Uses SurveyMonkey Audience to Test Startup Assumptions, Tweak Offerings

When Words Count Retreat

When Words Count Retreat, a startup in the writer services market, wanted to gain deep, timely market insight prior to launching a new writers’ retreat in Vermont and finalizing its plans for a unique, new type of advanced writers’ …

Continue reading →

Satisfaction Surveys: How to Say What You Mean

Coffee chart

You’ve become the new manager of a hotel that is struggling. You want to find out what guests thought of their stay in order to make the hotel better. You come up with the following question…

How satisfied were you

Continue reading →

Rob’s Barbershop Community Foundation Shares Its Client Database Survey

Robert Cradle

Recently, Robert Cradle, master barber and founder of the non-profit Rob’s Barbershop Community Foundation (RBCF), shared his story about how he uses SurveyMonkey as his organization’s primary database. RBCF provides grooming services and products for the homeless and since the …

Continue reading →

What’s Your Favorite Way to Work Out? Top Exercise Habits Revealed

Favorite Type of exercise

During the past few weeks of Olympic coverage, there has been great deal of media attention focused on the increasingly prominent role of women athletes. At the London Olympics, there were a lot of firsts for female competitors: the first …

Continue reading →

The Monkeys Have Landed–In Lisbon, Portugal!

Lisbon Monkeys!

When was the last time you moved a barrel of monkeys?

Well, we can tell you from personal experience, it’s no easy feat! Recently, our international customer operations team (based in Portugal) relocated from the island of Madeira to the …

Continue reading →