Tag: text analysis

All of us here on the SurveyMonkey Audience team are constantly working hard in order to continue making your survey experience the best that it can be–whether you’re identifying the right target audience for your survey, or you’re one of …

In anticipation of Mother’s Day, we’ve been asking you — dear customers — to share (though a survey, of course!) some of the special ways you celebrate your mom. We had a hunch that there are some very creative …

This week, we’re concluding our 4-part series on competing social networks: Google+ and Facebook. Using SurveyMonkey Audience, we surveyed over 1,400 people to get a sense of how the public uses the two social media platforms. We then distilled the results down …

Here at SurveyMonkey, we LOVE dressing up. We love it so much, we hold monthly dress-up days. So, it shouldn’t surprise you that we’re crazy about Halloween!

So, in order to properly celebrate, we decided to dress up the illustrated citizens …

Last week, we profiled a survey conducted by Smartsheet, a popular online project management and collaboration tool.

After creating a survey which would allow them to better understand their customer base and help prioritize their product enhancements, the Smartsheet team decided to test …

Streaming media has been a hot topic ever since major services like Netflix, Amazon, Blockbuster, YouTube and Hulu (just to name a few) forged ahead by offering streaming and subscription offerings.

Recently, we’ve noticed a lot of activity around …

Using open-ended response options is a nice way to let your customers, employees, and other survey responders tell you what they think—in their own words. We’ve often heard from our own customers that they learn a lot from reading through …

Last week, I posted about how to use our new Text Analysis features to get a quick summary of your open-ended text responses. Today, I will show you how to use Text Analysis to categorize your text responses and turn qualitative …

A common problem for surveyors is: What to do with all those comments?

Sometimes the most valuable information you get from your survey respondents is from open-ended text answers.  But how do you get at all of that valuable information, …